Terms of Use Agreement

VA Loan Captain (Last Updated: January 19th, 2015)

VA Loan Captain is not a lender or affiliated with any government entities, including but not limited to the VA.

This Agreement Helps Protect You

VA Loan Captain encourages you to review this Terms of Use Agreement. When using this website and any of its contents, you agree to be bound by the all of these terms and conditions. If you do not agree to these terms and provisions, you are not permitted to use this site.


VA Loan Captain works to ensure the accuracy of all of the information on this website. However, errors may occur. VA Loan Captain reserves the right to edit and/or improve this website at any time. THIS WEBSITE AND THE INFORMATION, SOFTWARE, AND SERVICES CONTAINED HEREIN ARE PROVIDED “AS IS”. VA LOAN CAPTAIN AND ITS PARTICIPATING LENDERS DISCLAIM ANY WARRANTY WHATSOEVER. THE USE OF THIS WEBSITE IS AT YOUR OWN RISK. VA LOAN CAPTAIN AND ITS PARTICIPATING LENDERS ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY OTHER INJURY ARISING OUT OF THE USE OF THIS WEBSITE. VA Loan Captain is not responsible for any damages to property, including, but not limited to, Trojan horses, viruses, backdoors, cancelbots, worms, trap doors, time bombs, cancelbots, or any other code or computer program that may interfere with the transfer of data or destruction to property.

Copyright, Trademark and Service Mark Notices

All contents on the Websites are: Copyright © 2015 VA Loan Captain, 335 Madison Avenue; New York, New York. VA Loan Captain is NOT affiliated with a government entities, including the VA. We may provide customer information to our trusted affiliates to help you with your VA Loan. Our website contains material that is copyrighted under the United States copyright laws. This includes, but is not limited to, any services, graphics, text, videos, software, music, photos, or other trademarked items on VA Loan Captain. You may not publish, modify, copy, transmit, exploit, or participate in the transfer or sale of any created works in whole or in part in any manner unless it is permitted under copyright law.

We Won’t Check Your Credit

Your submission of personal information on this secure site does not permit us to check your credit.

Loan Request Services

When submitting a VA Loan Captain loan request form you authorize VA Loan Captain to provide your personal information to a VA approved lender. VA Loan Captain will not perform a credit check. You will get a phone call from a VA approved lender, at which point you may be asked for additional information. At this time you will also be able to choose whether or not to give the lender permission to check your credit report.

Terms Applicable to All Loan Request Services

VA Loan Captain does not recommend or endorse any specific products that may be offered by any of the lenders with whom we share information. VA Loan Captain cannot guarantee loan approval through any lender or any specific loan product. You must use your own judgment in deciding what loan product is best for you. The lender you choose to provide your loan is solely responsible for the services they offer. You understand and agree that VA Loan Captain is in no way liable for any costs or damages incurred while doing business with the lender(s) with whom we share your information. In addition, you understand that our participating lenders may keep your loan request form whether or not they are able to qualify you for a loan.

The VA Loan Captain website and the contents and services provided herein are available only in regards to real property in all fifty states and Washington, D.C. Loans will only be made on real property located in states where participants are licensed to conduct mortgage lending business.

Free of Charge!

You, the consumer, will not be charged for using the services provided on this website. VA Loan Captain is paid by participating lenders for our services. By utilizing the services provided by the VA Loan Captain website you are consenting to the VA Loan Captain/Lender fee arrangement.

Dispute Resolution

Any claim arising out of or related to the use of VA Loan Captain shall be resolved through arbitration. The arbitration shall be held before an arbitrator under the commercial arbitration rules of the American Arbitration Association. The arbitration shall take place in the state of New Jersey except for main consumers for whom the location shall be designated at a location that is deemed reasonably convenient. These terms and conditions provide that all disputes shall be resolved by binding arbitration. You, the consumer, forfeit all rights to go to court to defend or assert your rights. You, the consumer also forfeit your rights to bring class action lawsuits against VA Loan Captain. By using the goods or services provided by VA Loan Captain, you give consent to these restrictions.


You agree to indemnify VA Loan Captain and its participating lenders from and against any and all liabilities, expenses (including attorneys’ fees) and damages arising out of claims resulting from your use of this website, including any claims alleging facts that if accurate would equal a breach by you of this Terms of Use Agreement.

Errors and Delays

VA Loan Captain is not liable for delays or errors in responding to your loan request that are a result of inaccurate information you provide, or any other reason beyond VA Loan Captain’s reasonable control.

Additional Terms

This agreement between you, the consumer, and VA Loan Captain, supersedes all promises, proposals, or prior communications, whether written, oral, or electronic. This agreement shall be subject to the laws of the state of New Jersey. All rights not expressly granted are reserved.

Please Retain, for Your Records, a Printed Copy of this Agreement

VA Loan Captain, Inc. is a service disabled veteran owned small business registered in the state of New Jersey. VALoanCaptain.com® is a diversified housing, benefits, education, and services platform assisting current and former servicemembers to receive the information, value, and services that they deserve. VALoanCaptain.com® has partnerships with veteran focused non-profits and charities that provide services to veterans but is not affiliated with the VA or any government agency.

© 2021 VALoanCaptain.com - All Rights Reserved.

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